A brief overview

Summary of the Privacy Policy

This is a summary of (and not a substitute for) the full privacy policy.

This website collects the following types of information:

  • personal

  • sharing

On this website:

We collect a range of personal information from you. We do not disclose your information to others, except where required by law. We encrypt the information that we collect for the highest level of protection.

Note
If you wish, you can contact the person responsible for privacy on this Web site.

Where personal information is collected:

  • It is only held while you are a customer, or for any extra period required by law.

  • You are able to amend or delete your personal information held by the site.


The detailed legal language

Privacy policy

About this policy

Purpose

The purpose of this privacy policy is to communicate clearly the personal information handling practices we follow when we collect and deal with your personal information, including how you can contact us if you wish to correct or access personal information we hold about you.

Privacy Act 1988 (Cth)

As a small business, we are exempted from the operation of the Privacy Act. However, protection of your personal information that we collect is very important to us. This policy sets out how we handle any personal information we collect or receive about you.

The Privacy Act 1988 (Cth) can be viewed athttp://www.austlii.edu.au/au/legis/cth/consol_act/pa1988108/

Our personal information handling practices

What is personal information?

We use the definition of personal information contained in s 6(1) of the Privacy Act. It states that personal information is ‘information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion’.

Collection of personal information

We try to collect personal information directly from the individual.
We only collect personal information for purposes which are directly related to our activities and only when it is necessary for or directly related to such purposes. These purposes include:

  • To provide you with information you have enquired about

  • To provide you with goods you have purchased

  • To provide you with services you have purchased

  • When you ask to be on an email or mailing list so that we can send you information about our activities and/or publications

  • When you send us information about an event you are organising for us to publicise on our website

  • For normal communication processes when we might email you, text you or phone you

Browsing

When you only browse the website, we do not collect your personal information.
When you look at our website, Your web browser automatically sends us (and we may retain) information such as the following information for statistical purposes:

  • Your server address

  • Your top level domain name (for example .com, .gov, .org, .au, etc)

  • The pages you accessed and documents downloaded

  • The date and time of your visit to our site

  • Whether you have visited our site before

  • The previous site you visited, and

  • The type of browser being used. We do not identify you or your browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet service provider’s server logs.

Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small data files placed on your device that help us understand how you use our site and improve your experience. You can choose to disable cookies through your browser settings, but please be aware that this may affect your ability to use certain features of the site.

Remarketing

We may utilize Google Ads Remarketing and/or Facebook Remarketing to display ads across the Internet, particularly on the Google Display Network and Facebook Network. These remarketing technologies use cookies to track the pages you have viewed on our website, allowing us to show you relevant ads based on your browsing history.

Please note:

  • The cookies used for remarketing do not identify you personally or access your device.

  • These cookies enable other websites to show you ads related to the pages you visited on our site.

If you prefer not to see ads from us, you can opt out in the following ways:

  • Opt out of Google’s use of cookies by visitingGoogle’s Ads Settings.

  • Opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Google Analytics

We use Google Analytics to collect data about how visitors interact with our site. This includes information on page views, visit frequency, and other behavioral data. Google Analytics helps us understand user interactions to improve our site. Key points:

  • Google Analytics collects only your IP address and not any personal identifiers.

  • Information collected is not combined with personally identifiable data.

  • Google Analytics uses cookies to recognize users on return visits, but the cookies cannot be accessed by anyone other than Google.

To prevent Google Analytics from recognizing you on subsequent visits, you can disable cookies in your browser.

Use and Disclosure of Personal Information

We do not disclose your personal information to third parties, except as required by law.

Data Quality

We strive to keep the personal information we collect accurate, up-to-date, and complete. We update personal information based on notifications from you regarding changes.

Data Security

We take robust measures to protect your personal information from unauthorized access, use, modification, or disclosure. These measures include:

  • Password protection for electronic files.

  • Securing physical files in locked cabinets.

  • Restricting physical access to these files.

If you join our email lists or submit online forms, your details are stored on secure, password-protected databases.

Deletion of Data and Unsubscribing

If you no longer wish to be part of our database, we will securely delete your personal information or remove it after six months of inactivity. You can request deletion of your information at any time by contacting us. To unsubscribe from further communications, send an email with “unsubscribe” in the subject line.

Access and Correction

You can request access to or corrections of your personal information held by us. We will provide access or make changes unless restricted by law, such as the Privacy Act or the Freedom of Information Act 1982 (Cth). For more information on how to request access or changes, please contact us.